Frequently Asked Questions

Who should use Essence?

Essence was developed for adults with degenerative disorders. It may also be appropriate for an adult who is literate and wants speech output in a familiar format that minimizes the demand for learning.

What is unique about Essence?

Essence was developed based on information obtained from professionals who have extensive experience working in augmentative communication with adults who have degenerative disorders. This information was used to design a language program that meets the specific needs of this population and is easy to learn and simple to use.

What does Essence do besides spell?

Essence has many special features to accommodate individual preferences. These features include:

  • A range of keyboard configurations
  • Several access methods
  • A variety of voices

Essence also has special features that reduce the number of required keystrokes, making communication faster and easier.

  • Word prediction
  • Abbreviation expansion

Other special features include an alarm, a reminder function, notebooks, a photo album and remote controls.

Where can I learn more about Essence?

Clinical Support

Do I need a clinician to assist me with Essence?

The guidance of a speech-language pathologist (SLP) is critical in assessing the status of communication and the need for AAC. Assistance may be available in conjunction with an evaluation team such as those specialized in ALS or MD. If team services are not available, contacting a local SLP with expertise in augmentative communication is appropriate. The SLP can work with the individual and family to help identify which AAC device will meet the best address the individual’s need and determine the most useful techniques. The SLP also can help to address changes in communication that occur over time.

How do I find a local clinician?

To find a local speech-language pathologist, (SLP), speak with your physician or home health care provider. The American Speech-Language-Hearing Association (ASHA) also maintains a directory of certified SLPs at www.asha.org/findpro/.

Does PRC provide clinical support for Essence?

PRC has a Clinician On-Call available to answer questions about the implementation of Essence. Call (877) 872-1428 to leave a message for the Clinician On-Call.

Technical Support

Who do I contact for technical support on Essence?

Call PRC’s Technical Service at (800) 262-1990. Hours of operation are Monday through Friday, 8:00 AM to 7:00 PM EST.